Collection and Use of Personal Information
We collect the following personal information from you.
- Contact Information such as name, email address, mailing address, phone number
- Information about your business such as company name, company size, business type
- Billing Information such as credit card number, expiration date, billing address
We collect this information when you
- Purchase products
- Contact us with questions or request more information about our products or services
We use this information to
- Fulfill your order
- Send you an order confirmation
- Send you requested product or service information
- Send you a newsletter
Information Sharing
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell, rent, trade, or otherwise share your personal information with third parties without first providing you notice and choice.
We reserve the right to disclose your personal information as required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on our website) and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, and/or respond to a government request.
In the event Rope and Cord goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or a prominent notice on our website of any such change in ownership or control of your personal information, as well as any choices you may have regarding your personal information.
Choice/Opt-Out
You may opt-out of receiving our newsletter or marketing emails from us by following the unsubscribe instructions included in each newsletter email.
Cookies and Other Tracking Technologies
About Cookies
Rope and Cord uses cookies on our site. Cookies are short pieces of data that are sent to your computer when you visit a website. Internet browsers store cookies so the browser can remember information. It allows us to keep your items in your shopping cart when you leave our site. Cookies are also used for fraud prevention and other purposes. Third party vendors, including Google, use cookies to serve the badge on our website and to serve ads based on prior visits to our website. You may opt out of Google's use of cookies by visiting the Google advertising opt-out page.
Our website does not require you to use cookies, however you won't be able to access certain parts of our website. Having cookies enabled on your browser is safe. Cookies are short pieces of data and do not perform any operation by themselves.
You can find how to turn on cookies by selecting the Help option on the toolbar of your internet browser. On most browsers, it will guide you through the process of accepting new cookies, notifying you of cookies, disabling cookies and modifying settings.
Display Advertising
Rope and Cord uses Remarketing with Google Analytics to advertise and gather ad impressions online. Third-party vendors, including Google, may show our ads on sites across the Internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website. We also utilize 3rd-party audience data (such as age, gender and interests) with Google Analytics. To opt-out of Google Analytics for Display Advertising and customize Google Display Network Ads, click on Ads Settings. You may also click here to prevent your data from being collected by Google.
Log Files
As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or page views.
We use this information, which does not usually identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We may record your IP addresses when you place an order through our site in order to detect and prevent fraud.
Web Beacons
A web beacon is an electronic image placed on a web page that can serve many of the same purposes that cookies serve, for example, recording the pages you visit on our site. We or third parties may use web beacons to track the traffic patterns of users from one page to another.
We or our third-party service provider may use web beacons in some of our emails to let us know which emails have been opened by recipients or track click-through rates. This allows us to gauge the effectiveness of our communications to customers and our marketing campaigns.
Correcting and Updating Your Personal Information
To review and update your personal information to ensure it is accurate, contact us at orders@ropeandcord.com.
Links to Other Websites
Our site includes links to other websites whose privacy practices may differ from those of Rope and Cord. If you submit personal information to any of those sites, your information is subject to their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Our website offers blogs or community forums to allow you to learn more about us. You should be aware that any personally identifiable information you provide in these areas may be read, collected, and used by others who access them. We are not responsible for any personally identifiable information you choose to submit in blogs, forums, chat areas, instant message services, bulletin boards, or any other publicly accessible service or website.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can contact us at orders@ropeandcord.com.
Notification of Privacy Statement Changes
We may update this policy from time to time as our information practices are modified or changed. If we make any material changes to this policy that affect your personal information, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change. We encourage you to periodically review this page for the latest information on our privacy practices.