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Customer Service

Have a question, problem, comment, or suggestion for Rope and Cord? Rope and Cord's Customer Service team is here to help. Select the communication method that works best for you, and we'll do our best to help you out. If there is anything we can to to make your purchases at Rope and Cord easier, please let us know.


Email us your questions. For any answers you can't find in the FAQ section, email can get you the quickest response. Just fill out the form below to submit your question, and we'll get back to you promptly. 


Please give us a call—We'd love to hear from you! Our customer service department is open from 8am-4pm CT. If, by any chance, you don't get someone, please leave a detailed message and we'll get back to you as soon as possible! We can be reached at 1-833-525-ROPE(7673).

Call 1-833-525-ROPE(7673)